Payments can be made by cheque, money order, Paypal, bank deposit & internet banking.
Prices and terms are subject to change without notice. All shipments will be made at prices prevailing at time of shipment. Orders requesting shipment beyond delivery schedules may be assessed a price increase.
All products ship F.O.B. Factory at the customer’s expense unless otherwise quoted. Our preferred method of shipping is via Australia Post. Specific shipment dates cannot be guaranteed, due to possible material shortages, accidents, strikes, governmental regulations and other factors and conditions beyond our control.
All orders are considered firm and cannot be canceled without our approval. All returns and cancellations must be authorized in advance and are subject to round trip shipping charges. If you need to cancel an order call customer service to make arrangements. If product has shipped, or a custom order is in process we may not be able to fulfill your request.
Custom orders require payment in advance. Please be certain of all details (size, color, etc.) of custom orders, as they are non-returnable.
In order to insure the best prices, each quote request is carefully reviewed. For this reason, quotation preparation may require up to 48 hours. Acceptance of a quotation is our indication that the quote has been approved per the specifications listed.
All returns require a return authorization number from our Customer Relations department before returning. Please contact Customer Service at 0432-586-687.
Freight charges will not be credited on orders returned due to customer’s ordering error.
If you notice a shortage upon opening your package or if your order was fulfilled incorrectly, please call us within 3 business days from the date you received the goods at 0432-586-687.
Limitation of Liability
Our sole liability for goods sold is limited, at our election, to the repair or replacement of those goods, or repaying or crediting you for the purchase price of the goods. We will not be liable for any incidental or consequential losses, damages, lost profits, or expenses directly or indirectly arising from the sale, handling, or use of any of the products. or from any other cause. You must submit all claims to us in writing within thirty (30) days from the date you received the goods.